Table of Contents

• Dedication
  
  
• Acknowledgments
  
  
• How To Use The Patient-Centered Care Guide
  
  
• Patient-Centered Care: A Idea Whose Time Has Come
  
  
• Patient-Centered Care As Culture Change

• The Myths of Patient-Centered Care
  
  
• Setting The Stage

• Communicating Effectively With Patients And Families
  
  
• Personalization of Care

• Continuity of Care
  
  
• Access to Information and Patient Education
  
  
• Family Involvement

• Environment of Care
  
  
• Spirituality
  
  
• Integrative Medicine
  
  
• Caring for the Community
  
  
• Care for the Caregiver
  
  
• Environment of Care
  
  
• Practical Approaches For Building A Patient-Centered Culture
  
  
• Patient-Centered Approaches
  To Data And Technology
  
  
• Personal Strategies: What
  You Can Do Now
  
  
• Patient-Centered Care And HCAHPS
  
  
• Patient-Centered Care
  Leadership Roundtable Participants
  
  
• List of Practices And Tools
  At A Glance

 

 
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